WorldHost™ Training

A world-recognised qualification in Customer Service that will teach you key skills employers are looking for.

What is WorldHost™ Training?

WorldHost™ customer service training is an interactive, engaging experience covering real-world situations. You will develop transferrable skills to take into the workplace for the rest of your life.

This course is delivered over 2 half days or 1 full day.

Watch Lydia McClelland, WorldHost™ Trainer for Women Breaking Barriers, to find out more.

What is covered in WorldHost™ Training?

You will learn how to identify customer needs and manage their expectations.

Through interactive sessions and group work we will look in detail at:

  1. The importance of making a great first impression

  2. Applying customer service within different roles and sectors 

  3. Communication skills to improve your customer interactions

  4. Leaving a lasting impression

  5. Planning for professional development

    Watch Lydia McClelland to find out why this isn't just an opportunity to learn—

    it's your moment to shine, to contribute, and to shape a future that celebrates every facet of who you are.

Interested?

If you are already registered with Women Breaking Barriers and have been accepted onto the programme, use the red button to sign up for WorldHostTM or visit the course calendar.

If you would like to apply to join the Women Breaking Barriers programme and take part in our training courses and events, register your interest by clicking the yellow button. We will assess your eligibilty and let you know the outcome.